Project & Event Operations · Malaysia

Vernise
T.

where systems meet storytelling

Creative operations professional with 9 years across arts, hospitality, and property — bridging live performance with operational precision.

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About

A little about me

"I thrive where operational precision meets creative vision."

I'm a creative operations professional with 9 years of experience spanning arts, hospitality, and property. My background in live performance production and cultural programming gives me a unique lens for managing complexity with care.

I'm drawn to finding the gaps others miss — and building solutions to fill them, from AI-powered tools to workflows that just make sense.

Event Coordination Operations Project Management Creative Production Stakeholder Management Problem Solving
Highlights

Key achievements

4 yrs
International Production

Led end-to-end production for a Taiwan × Korea music exchange concert series — programme design, stage direction, and cross-institutional stakeholder management.

0 → live
Process Innovation

Independently built an AI-powered lease analysis tool and automated invoice workflow — identifying operational gaps and creating solutions from scratch.

+43%
Revenue Growth

Led rental pricing strategy contributing to ~43% cumulative revenue growth in portfolio performance, from $20M to $28.7M.

Experience

Where I've worked

Mar 2023 – Present
BSG Property · Malaysia
Leasing Executive — Operations & Portfolio
  • Oversaw tenant engagement event coordination — vendor selection, negotiation strategy, and event execution across commercial units.
  • Built an AI-powered lease analysis tool and automated invoice distribution workflow to close operational gaps.
  • Led rental pricing strategy contributing to ~43% cumulative revenue growth.
  • Managed leasing operations for ~500 residential and commercial units, overseeing tenancy documentation, compliance, and financial reconciliation.
Jan 2021 – Feb 2023
TCA Glory Group · Malaysia
Associate Manager
  • Digitized company documentation and workflows to enable remote productivity during MCO.
  • Managed government permit applications and regulatory compliance for construction operations.
  • Conducted site viability assessments with municipal stakeholders.
Jul – Dec 2020
TCA Glory Group · Malaysia
Supervisor — Hotel Operations
  • Managed and trained reception and housekeeping teams, developing daily workflows.
  • Built company's social media presence from scratch to 700+ followers.
  • Restructured door lock system to strengthen operational controls.
Feb 2017 – May 2020
XiaoFeng Concert Hall, PCCU · Taiwan
Concert Hall Administrator
  • Managed 3–5 live performances weekly — lighting, PA system, and AV coordination.
  • Trained and mentored 27 interns and crew members across all departments.
  • Primary liaison for performers, exhibitors, and production teams.
Production

Event & cultural work

Freelance Video Editor
2025 – Now
NM Media

Sole editor for a long-term content partnership — 57 Instagram Reels and ads that grew a client account from 0 to 5,650 followers in 2 months.

Special Production Assistant to Music Director
2020 – Now
Malaysia He Yue Arts & Culture Association

Supporting artistic planning, rehearsal coordination, and execution. Arranged 40+ ensemble works and contributed one commissioned original composition.

Event Manager & Stage Director — Taiwan × Korea Music Exchange
2016 – 2019
Chinese Culture University × Yeungnam University

Overall Project Manager, Stage Director, and Publicist for a recurring international composer exchange concert for 4 consecutive years.

Administrative Lead & Interpreter
Oct 2018
Asian Composer League — 35th International Festival, Taiwan

Coordinated intern staffing, on-site operations, and interpreted between foreign delegates and local organizers at this international music festival.

Projects

Things I've built

Let's work
together

Based in Malaysia · Open to relocation